Privacy & Cookies Policy
Your privacy is important to us. It is the policy of the Portuguese Hospitality Association (AHP) to respect your privacy regarding any information we may collect on the HEART by AHP Program platform.
We request personal information only when necessary and for effective coordination between members and Social Solidarity Private Institutions (IPSS). We collect this information by fair and legal means, with your knowledge and consent. Additionally, we inform you about why we are collecting it and how it will be used.
We retain collected information only for as long as necessary to provide the requested service. When storing data, we protect it using commercially accepted measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
We do not share personally identifiable information publicly or with third parties unless required by law.
Our website may include links to external sites not managed by us. Be aware that we have no control over the content and practices of these sites and are not responsible for their privacy policies.
You may refuse our request for personal information, understanding that this may prevent us from providing certain desired services.
Continued use of our website will be considered acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.
Cookie Policy for the HEART Platform by AHP
What are cookies?
As is common practice with almost all professional websites, this site uses cookies. Cookies are text files that a website sends to a user's browser, containing data about their profile and browsing behavior on the pages. This page describes the information these cookies collect, how they are used, and why we sometimes need to store these cookies. We also explain how you can prevent these cookies from being stored; however, this may downgrade or "break" certain elements of the site's functionality.
How do we use cookies?
We use cookies for various reasons detailed below. In most cases, there are no standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled unless you are sure they are not needed, as they may be used to provide a service you use.
Disabling cookies
You can prevent cookies from being set by adjusting your browser settings (refer to your browser's Help section for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies typically results in disabling certain functionality and features of this site. Therefore, it is recommended not to disable cookies.
Cookies we set
Account-related cookies
If you create an account with us, we will use cookies to manage the signup process and general administration. These cookies will generally be deleted when you log out. However, in some cases, they may remain afterward to remember your site preferences when logged out.
Login-related cookies
We use cookies when you log in to remember this action. This prevents you from needing to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure you can only access restricted features and areas when logged in.
Cookies related to email updates
This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed users.
Survey-related cookies
Periodically, we offer surveys and questionnaires to provide useful information, tools, or to better understand our user base. These surveys may use cookies to remember who has participated or to provide accurate results after changing pages.
Form-related cookies
When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Site preference cookies
To provide you with a great experience on this site, we offer the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be recalled whenever you interact with a page affected by your preferences.
Third-party cookies
In special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site:
Google Analytics
This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and ways we can improve your experience. These cookies may track items such as how long you spend on the site and the pages you visit, so we can continue producing engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Third-party analytics
Analytics provided by third parties are used to track and measure usage of this site, so we can continue to produce engaging content. These cookies may track items such as how long you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
Testing new features
From time to time, we test new features and make subtle changes to how the site is delivered. When we are still testing new features, these cookies may be used to ensure you receive consistent experience while on the site, while ensuring we understand which optimizations our users appreciate the most.
E-commerce tracking cookies
As we sell products, it is important to understand statistics about how many visitors to our site actually make a purchase. This is the type of data these cookies will track. It is important for you because it allows us to make accurate business predictions that enable us to monitor our advertising and product costs to ensure the best possible price.
User commitment
The user agrees to use the content and information provided by the HEART Platform by AHP appropriately and refrains from:
a) Engaging in activities that are illegal or contrary to good faith and public order;
b) Spreading advertising or content of a racist, xenophobic, or illegal pornographic nature, or content that advocates terrorism or violates human rights;
c) Causing damage to the physical (hardware) and logical (software) systems of the HEART Platform by AHP, its suppliers, or third parties; introducing or spreading computer viruses or any other hardware or software systems capable of causing previously mentioned damage.
More information
We hope this clarifies things for you, and as previously mentioned, if there is something you are unsure about whether you need, it is usually safer to leave cookies enabled in case it interacts with one of the features you use on our site.